The #1
Done-For-You
Backend Solution for E-Commerce Brands
We fix your entire backend to save profits in 7 days so you can scale without any leaks.
Trusted by top Fortune 500 companies
With the right demand generation engine, building a seven or eight-figure business is easier than you think.
We’ll build one for you so you can focus more on doing what you love in your business.
Book a callWork with our expert funnel strategists, media buyers, copywriters, creative strategists, and sales consultants, to
Create an automated demand generation engine that transforms your business
Gone are the days of managing teams of freelancers and spending countless hours learning how to do what we do best.
book a call
What do we do?
We run your backend, so you can run your business. Trained VAs, proven systems, total visibility — live in under 7 days.
find out moreGone are the days of needing to write SOP documents, training Virtual Assistants with no sign of improvement, and work like a dog to hit 7 figures...
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Dedicated Backend Manager
You get your own backend manager with 10+ years experience. They train and lead your VA, optimize your backend, and make sure everything runs smooth without you lifting a finger.
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Instant Access to the Best of the Best
We bring in veteran VAs with 5-10+ years of experience and train them around your business from day one. Through our network – from customer service to hiring agents, accountants, product preparers and many other fields – you get exactly the roles your business needs.
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While They Build, You’re Already Live
Most founders waste 6–12 months building a backend that barely works. You skip all of it — and launch in under 7 days with a backend that’s already proven by 6-7 figure brands.
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Full Transparency. Line by Line.
You get powerful Google Sheets tracking every backend task: VA time, disputes, supplier issues, replacements, and more — so nothing slips through the cracks.
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Clarity = Control
We present you weekly and monthly backend reports — so you know exactly what’s working, what’s not, and where your money’s going.
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Zero Downtime, Not Even for a Day.
We train a second VA alongside your main one — so if someone’s sick or unavailable, your backend never stops.
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We Build Leaders Inside Your Business
We don’t just hand you a VA — we turn that VA into an A-player who understands your business and grows into a backend manager over time. They take over critical tasks, so you save time and avoid stacking unnecessary hires
Our Metrics.
Women Lie, Men Lie, But Numbers Don't
46+
15hrs+
0.9%
at 100k+/mo
How it works
Meticulously tailored to each partners needs.
See AVAILABLE ENGAGEMENTS📝
Initial Strategy Call
⚙️
System Buildout
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System Delivery
& Walkthrough
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Streamline Ops & Scale
Meet the Backend Hero Team
"We previously dealt with constant PayPal holds and Stripe freezes. Backend Hero’s compliance and dispute management systems resolved everything. We’ve processed over €300k with zero processor issues since partnering."
"Before Backend Hero, our backend was pure chaos. Lost refunds, delayed orders. In less than a month our fulfillment became much clearer and we found out that our supplier was charging us more than he should. Highly recommended."
"We made a big mistake and hired the first upwork freelancers we could find which costs us thousands in lost chargebacks and refunds. Backend Hero solved this issue. Our trained VA now handles everything and I can just focus on scaling past 100k/mo"
"Backend Hero completely transformed our operations. Within two weeks our chargeback rate fell under 1% . Now we’re confidently scaling past 50k/month without worrying about the backend collapsing."
"Our supplement brand requires flawless order tracking and customer support due to the sensitive nature of our products. Backend Hero drastically improved our fulfillment accuracy to 99.7%, reduced customer tickets by 72%, and made chargebacks nearly disappear.
"Initially hesitant about the investment, but Backend Hero immediately found profit leaks we didn’t even know existed. Our supplier was charging u stoo much. We saved us €2,500 last month alone. The ROI is unquestionable"
Questions?
How quickly can Backend Hero get my backend fully operational?
Within 7 days from onboarding. Often even faster, depending on your approvals and size of business.
Can your system scale with my business as it grows beyond 7 figures?
Absolutely. It’s built for exactly that—battle-tested by multiple 7-figure brands. We can put new VAs in your system within days.
What kind of VAs do you provide?
You get access to veteran VAs in roles including customer service, Shopify product uploads, CRM setups, finance & accounting, HR, hiring management, and more depending on what you need inside your business
What ongoing support do you offer after the backend is set up?
Weekly and monthly backend reports presented on calls and direct communication to your backend manager and VA's for all your questions.
How do you ensure data security and confidentiality with your VAs?
Strict confidentiality agreements, role-specific permissions, and comprehensive data-protection training for every VA.
Why not just hire my own team?
You could—but finding, training, and managing high-quality backend staff takes months, and mistakes are expensive. With Backend Hero, you instantly plug into our fully-trained VA network and proven system, saving time, money, and headaches from day one.
How customizable is the backend system to my specific brand needs?
Fully customized. Your backend matches your business exactly, no compromises.